FAQs
General
What is Oh Shoot?
Oh Shoot is a lifestyle brand that is dedicated to creating a community of people who chase their passions, support other's ambitions, and view the world from multiple perspectives.
Think creatively. Believe in your abilities. Do things differently.
What size am I in your products?
Sizing can be tricky. Our product specs tend to match that of your everyday favorite brands. If you find yourself always between sizes, we recommend sizing up.
How do I wash and take care of my Oh Shoot apparel?
Here is our recommendation to keep all your new apparel looking fresh:
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Wash apparel inside-out to preserve designs
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Wash apparel with like colors
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Use mild detergent
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Tumble dry on low heat or hang dry to preserve color
Shipping
Where does Oh Shoot ship?
We ship to all 50 states!
Do you ship internationally?
Unfortunately, we are not shipping outside of the United States at this time. It is one of our top priorities to expand to international shipping. Shoot a note to ohshootco@gmail.com to let us know which countries we should ship to first!
How long will it take for my order to ship?
All orders are fulfilled in-house by a member of the Oh Shoot team. Order processing usually takes 1 business day. Orders placed after 10am PT will be processed the next business day. Once the order is processed, you will receive a shipment notification via phone number/email with a tracking number.
Can I track my order?
You’ll receive a text/email with a tracking number as soon as we ship your order.
Returns
Are accepted within 30 days of your purchase in new, unworn condition. Please reach out to ohshootco@gmail.com with your name & order number so we can get this processed for you. To start a return, you can contact us at ohshootco@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.